Shipping Conditions
The shipment will be sent by Correos, will be certified and will have a tracking number and will be delivered on a working day and time at the address indicated on the form.
Shipping costs and delivery times are detailed in the table below:
| DESTINATION | AGENCY | COST | FREE FROM | DELIVERY TIME |
| Spain | DHL | 0 € | 0€ | 2-5 days |
| Europe: Austria, Czech Republic, Denmark, France, Germany, Italy, Luxembourg, Netherlands, Poland, Poland, Switzerland, United Kingdom | DHL | 10€ | 200 € | 5-7 days |
| Slovenia, Estonia, Slovak Republic, Sweden, Finland, Norway, Greece, Hungary, Ireland, Latvia, Romania, Bulgaria | DHL | 10€ | 200 € | 5-7 days |
| EEUU, Canada | DHL | 10€ | 7-15 days | |
| South America, Central America, Mexico | DHL | 10€ | 7-15 days |
These delivery times do not include weekends and holidays.
For the possibility of urgent deliveries with shorter delivery times or collection of the shipment at a post office, please contact info@coralviu.com
In the case of deliveries to Spain and Portugal, once the shipment has been initiated, an email will be sent to the buyer detailing the tracking code of the shipment through the Correos website.
The shipment will be sent by Correos, will be certified and will have a tracking number and will be delivered on a working day and time at the address indicated on the form.
Shipping costs and delivery times are detailed in the table below:
|
Spain Agency DHL Cost: 0€ Free from 0€ Delivery time: 2-5days |
|
Europe: Austria, Czech Republic, Denmark, France, Germany, Italy, Luxembourg, Netherlands, Poland, Poland, Switzerland, United Kingdom Agency DHL Cost: 10€ Free from 200€ Delivery time: 5-7days |
|
Slovenia, Estonia, Slovak Republic, Sweden, Finland, Norway, Greece, Hungary, Ireland, Latvia, Romania, Bulgaria Agency DHL Cost: 10€ Free from 200€ Delivery time: 5-7days |
|
EEUU, Canada Agency DHL Cost: 20€ Delivery time: 7-15days |
|
South America, Central America, Mexico Agency DHL Cost: 20€ Delivery time: 7-15days |
These delivery times do not include weekends and holidays.
For the possibility of urgent deliveries with shorter delivery times or collection of the shipment at a post office, please contact info@coralviu.com
In the case of deliveries to Spain and Portugal, once the shipment has been initiated, an email will be sent to the buyer detailing the tracking code of the shipment through the Correos website.
Return and Exchange Policy
The customer must contact Coralviu within 14 days of receipt of the shipment. Contact should preferably be made by e-mail to the following address info@Coralviu.com.
The product must be returned within 14 days after the intention to exchange or return is communicated under the following conditions:
- It must keep its original packaging, including its labels.
- It must be in perfect state of preservation and show no signs of having been used.
Shipping costs shall be borne by the customer.
Once Coralviu receives the product and after verifying its condition based on the above mentioned conditions, it will proceed as follows:
- In the event of a RETURN, the corresponding amount will be paid by the same means of payment used for the original order within 14 days of receipt of the item.
- In case of EXCHANGE (always for the same item in another size or color) the substitute product will be sent, Coralviu assuming the shipping costs of the new item.
If the returned product is not in its original packaging or shows signs of having been used, it cannot be returned or exchanged.
